All terms

Conflict Management

A project manager competency involving identifying and addressing disagreements constructively to maintain team performance.

Original SimCert study summary; not an official PMI® glossary definition.

Performance domain · ResourcesPrinciple · Build an Empowered CultureExam domain · People

Questions that use this term

People·Resources·ECO 1.1 — Manage conflict

Two senior developers on a project team disagree loudly about the correct technical approach during a sprint planning meeting. The disagreement is beginning to affect the mood of the rest of the team.

What should the project manager do FIRST?

People·Resources·ECO 1.1 — Manage conflict

A team member with deep technical expertise frequently interrupts and dismisses ideas from less experienced colleagues during meetings, causing quieter members to stop contributing. The team's innovation and idea-sharing have visibly declined.

What should the project manager do NEXT?

Practise this domain

Nearby terms in Resources