All terms

Servant Leadership

A leadership style focused on prioritizing team members' needs and removing obstacles to help them succeed.

Original SimCert study summary; not an official PMI® glossary definition.

Performance domain · ResourcesPrinciple · Build an Empowered CultureExam domain · People

Questions that use this term

People·Resources·ECO 1.2 — Lead a team

A project team member consistently misses internal deadlines, causing rework for others. When the project manager asks about it privately, the team member reveals they are overwhelmed by unclear task instructions.

What should the project manager do NEXT?

People·Resources·ECO 1.2 — Lead a team

A high-performing team member has taken on an informal leadership role, and other team members have started deferring most decisions to them instead of raising issues with the project manager. This is beginning to create a bottleneck.

What should the project manager do?

Practise this domain

Nearby terms in Resources